Your trust matters to us. Here's exactly what we collect, why we collect it, and how we keep it safe.
Last updated: July 13, 2026
Grad Academy ("we", "us", "our") helps students plan and pursue admissions, scholarships, test preparation, and study-abroad opportunities. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using our website, WhatsApp channel, or counselling services, you agree to the practices described in this policy.
We collect information you provide directly, such as your name, phone number, email address, academic history, and study preferences when you book a free counselling session, fill out a form, or message us on WhatsApp.
We also collect limited technical information automatically, such as browser type, device information, and pages visited, to help us improve our website and services.
We use your information to provide and personalize our counselling, admissions, scholarship, and test-prep guidance, and to communicate with you about your applications and enquiries.
Our website uses a WhatsApp-based chat widget to let you reach our advisors directly. Messages sent through this channel are handled in line with WhatsApp's own privacy practices in addition to this policy, and are used solely to assist with your enquiry.
We do not sell your personal information. We may share necessary details with partner universities, test-prep providers, or visa-processing partners strictly to help progress your application, and only with your knowledge.
We may also share information with trusted service providers who support our operations, such as scheduling, communication, and analytics tools, under confidentiality obligations.
We use reasonable technical and organizational safeguards to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we encourage you to share sensitive details only through verified Grad Academy channels.
Our website may use cookies and similar technologies to remember your preferences and understand how visitors use our site. You can control or disable cookies through your browser settings, though some features may not work as intended.
You can ask us to update, correct, or delete your personal information at any time, and you can opt out of promotional messages while continuing to receive service-related updates about an ongoing application.
We retain your information only for as long as needed to provide our services and fulfil the purposes described in this policy, or as required by applicable law.
We may update this Privacy Policy from time to time to reflect changes in our practices. The "Last updated" date at the top of this page indicates when the policy was last revised.
If you have questions about this Privacy Policy or how your information is handled, reach out to us at hello@gradacademy.in or call +91 92814 23769.